Careers · The Houston Roadside Assistance
ROADSIDE ASSISTANCE TECHNICIAN — NORTHWEST HOUSTONSet Your Own Hours · $46,000 – $75,000 per year
We are hiring an experienced Roadside Assistance Technician to serve motorists throughout Northwest Houston, from Oak Forest to Cypress and Tomball. The Houston Roadside Assistance provides 24/7 roadside assistance across Houston and the Greater Houston area, and we are growing our field team.
About The Role In Northwest Houston
Northwest Houston is the fastest-growing territory we serve. Technicians work the US-290 corridor from Oak Forest, Garden Oaks and Northwest Crossing out through Jersey Village, Copperfield, Cypress, Bridgeland, Towne Lake and Fairfield, and the SH-249 corridor through Willowbrook, Champions, Vintage Park and Klein to Tomball. New streets open in Cypress and Bridgeland every month, so a technician who keeps up with the map has an edge.
The call mix is suburban and retail-heavy: dead batteries in the big surface lots along FM 1960, SH-249 and US-290 after an afternoon in the sun, lockouts at school pickup lines and grocery lots, and driveway calls in the subdivisions on Monday mornings. The home-building boom also creates steady demand for truck lockouts and jump starts on job sites and in landscaping and contractor yards. Expect to drive, and expect to spend a lot of time on the 290 and 249 feeders.
What You Will Do
- Respond promptly to roadside assistance requests, including jump starts, flat tire changes, emergency fuel delivery, car and truck lockouts, and on-site battery replacement.
- Diagnose common vehicle problems accurately and complete each service safely at the roadside, in driveways, parking lots, and garages.
- Operate professional jump packs, tire-changing equipment, and damage-free lockout tools in accordance with safety standards.
- Communicate courteously and professionally with customers, and provide a clear, honest, upfront price before beginning any work.
- Maintain your own tools, equipment, and service vehicle in clean, safe, working condition.
- Accurately record each job completed and process customer payments.
Work Experience & Qualifications
- One (1) or more years of prior work experience in roadside assistance, towing, automotive service, or a closely related field is preferred, though not required.
- A valid Texas driver's license and a clean driving record.
- Your own reliable vehicle suitable for roadside work.
- Your own basic tools, or the ability to acquire them; we can advise on the equipment needed.
- Demonstrated mechanical aptitude and a working knowledge of vehicle batteries, tires, and door and lock systems.
- Strong customer-service skills and a professional, dependable, and courteous manner.
- The physical ability to work outdoors in all weather and to lift and carry up to fifty (50) pounds.
- As a 1099 independent contractor, the ability to carry your own insurance and to manage your own tax obligations.
- Must be at least eighteen (18) years of age.
Set Your Own Hours
This is a 1099 independent contractor position. You set your own hours and choose the days and shifts you work. As an independent contractor, you are responsible for your own taxes, insurance, vehicle, and basic tools. Technicians earn an estimated $46,000 to $75,000 per year, depending on experience, availability, and the number of calls completed.
An Equal Opportunity Employer For Everyone
The Houston Roadside Assistance is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, medical condition, genetic information, marital or familial status, pregnancy, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local law. We are committed to a workplace free of discrimination and harassment, and we provide reasonable accommodations to qualified applicants with disabilities. All engagement decisions are based solely on qualifications, merit, and business needs.
Apply For The Northwest Houston Position
To apply, complete our short online application. You'll answer a few quick multiple-choice questions; a résumé is optional. Prefer to ask questions about the role first? Give us a call.